FAQ – on delivery of images

Will the be a watermark on the photos I download?
No! They are watermarked online to stop them ‘travelling’ on the internet

Will the downloaded photos be full resolution?
Yes! They are the full and final versions ready for printing.

What is the password for me to download them?
As soon as you are happy that everything is final please ask and I will enable downloading and send on a password.

Can I share the photos with other suppliers from my day?
Sorry no. The photos are for your own personal use with your family and friends. Your suppliers may see them of course but they cannot use them for commercial reasons without license. I too will not give any of your images for use by any of the wedding suppliers on your day without your permission. I will only use your photos as part of my portfolio in the same way you saw my images before your booking.

It’s so hard to choose. Can you advise me?
Take your time. Look and reflect and speak to your friends and family as everyone has different tastes. Sometimes an image you initially reject can mean a lot more to you after a little time.Less is more! If you like a few similar images then choose only ONE. An image alone will usually be much stronger in an album than two similar images side by side. Don’t censor yourself – if you can’t bear not having some photos left out and want a bigger book then that’s possible. I’ve made albums up to 100 pages in size with 200+ images…but that’s the exception! This adds cost so if you want some advice give me a quick call and I can outline options. For your reference I have made a selection of photo highlights. These are shots that caught my eye..usually the ones I worked on a little more. I hope they give you some insight into how I saw your day

How many photos can I choose?
A 24-30 page book will hold 50-55 images. Any more than that will impact the design. If you wish to add more photos it’s possible to add pages (at an additional cost)

How do I let you know my choice of photos?
Create a client account on the main gallery page Above each large photo in the MAIN PHOTO GALLERY click “add to favourites”. When you selection is complete you can then share this selection with me via a link on the top right of the page
IMPORTANT: You can save this favourite set by creating a client account
Note: Photos are named: YYMMDD_WEDDING_yournames_number To avoid confusion please do not use numbers from thumbnail sized images

Can I share the links with my family and friends?
Yes, of course! Send on the email or use the share links on the main gallery.

There are a few photos in the main gallery I don’t want anyone else to see. Can you delete them from the gallery?
Of course. Just let me know the name YYMMDD_WEDDING_yournames_number and I will remove them.

Can you modify the highlights gallery / slideshow?
The highlights and slideshow are created as a showcase of images I feel are strongest and tell the story of the day. The gallery and slideshow takes several hours to select, build, render and upload so is usually only done once. If you would like an additional slideshow / gallery created it is possible to do so. There will be a nominal charge to cover additional time. Please enquire for more info.

Can you add / remove a password to my gallery?
Yes. Please advise if you have a preference.

Do I get a watermark free copy of the images that I can print myself?
Yes. All prints ordered / download from the main gallery will be high resolution without any watermark. The watermark appears on the online version of the images to protect against unauthorised usage. I’m not ready to finalise my choice but can I have an image for my thank you cards? Yes, no problem, just let me know the image name YYMMDD_WEDDING_yournames_number

Can I have some photos in colour / black and white?
Your photos have been retouched in colour / black and white to create the strongest possible images and tell your story in a pleasing mix (and if specified in keeping with your preferences). Each photo is individually retouched so there is no quick way to change the finish. Therefore, due to the time taken to retouch each image individually requests for colour changes is limited to the photos you choose for your album (~50)

Can you retouch some of the photos for me?
Yes, retouching of the album selection photos is included with your booking providing you did not book a no-changes package. Retouching includes colour, crop, style. Specialist retouching requests in photoshop may require additional time and skill which could mean outsourcing and additional cost. Please let me know your needs and I can advise if specialist work is needed.

May I have a copy of my images on disk?
Yes of course. If your broadband connection is slow I’m happy to send you a disk.

Can my guests order prints for themselves?
Yes they can there are links on the main gallery. If you would like to disable this feature please advise your preference.

How long will it take to get my album?
Once you have selected photos and you have approved your album design it takes between 4 and 12 weeks, depending on your album choice and the time of year. I’ll be able to advise when the images are sent to the lab.

Should I order prints from you or print at my local photo shop?
If you plan on printing lots of small images for casual showing with family / friends then your local photo shop (not automatic machine) may be fine. On the other hand, since you’ve chosen a professional photographer and your images have all been post-processed I would recommend professional lab finishing for any images you plan on displaying. They will be individually printed on lustre paper by trained professionals in colour correction. The difference is amazing.

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